Well, we called the national Ford customer service phone number. The young lady was very nice, but ultimately didn't offer much help. She did get us approved for X-plan pricing on a new or certified pre-owned vehicle, but we could have gotten that on our own since Linda's deceased father worked at the Ford truck plant in Louisville.
Still, we've got several other hot irons poking Ford from different directions. I'm a very polite pest .... for now. :)
We also have a few people diligently searching for used F-450s. If we can find a decent used F-450 and get even a little financial assistance from Ford (plus an extended warranty), that's probably the route we'll take. But things could change overnight. :)
At 9:00 a.m. we were back in the vendor area with Linda holding down the RVSEF booth while I observed and trained at the Wholesale Warranties booth. Traffic was light today, but Linda got a few more weighing sign-ups.
I watched as Jeff signed a few folks up for warranties. Some of the rally attendees traded in their motorhomes for different motorhomes that area dealers had on display here. And a few of them came to get quotes to compare to the dealer quotes on extended warranties. Of course the savings was huge. One gentleman saved $4,000 and got better coverage.
It's interesting seeing the different attitudes about extended warranties. Some absolutely will not ever have one. Some are simply skeptical, and ask lots of very specific questions. Some really would prefer to have one, but have to see the value. And some won't own an RV without one.
Jeff and I discussed his vision for our roll, and I think that may morph over time. We established that he doesn't have the same expectations for us as he does for his in-house sales staff. That's good, 'cause we still want to try to maintain some semblance of balance. On the other hand, we told him he can fly us anywhere in the country to do shows or rallies and we'll be happy to go as long as it doesn't conflict with our own rallies or other speaking gigs.
I think we are going to go ahead and try being "warranty specialists". We've got a little bit to learn and we won't know the answers to every question, but Jeff is already comfortable enough to turn me loose to do quotes. So, in the next few days, we'll set up a separate section on our website and we'll be able to get started with that.
Many of the vendors were gone this morning and everyone else packed up around 2:00. We packed up and went home so we could start making phone calls and doing research we need to do.
So, as the temps approached 100, we settled into a routine. Make a phone call, return an email, pull up a used truck on the web, and repeat. We did that for hours.
Finally, we took a break and Linda whipped up a nacho dinner. After that, my eyes were sore from looking at trucks, reading the details, and scouring the fine print and CARFAX reports.
Tomorrow, we have some morning weighings, we have to run some errands, and then we'll be back to gathering more information and trying to get a step closer to making a decision.
One day at a time. :)