Well, it's been a couple of days of computer work, reading the fine print of extended warranty contracts, and beading for Linda.
This whole RV Extended Warranties thing is new to us and new to the folks over at WholesaleWarranties.net as well. We're their first attempt at having mobile "warranty specialists" so we've all been forced to figure out how it's all going to work.
They sort of thought that we would only pick up business at RV shows, rallies, and campgrounds. So they weren't quite prepared when we had a dozen requests for RV quotes and five requests for auto quotes in the first two days. :)
But, again, it has forced all of us to stop thinking of this as a "concept" and figure out how it's going to work as an actual process.
And we learned that we can't provide RV quotes directly for those with Florida addresses. Due to some state licensing specifics, we can still get quotes, but they are referred out and we aren't the point of contact.
We also learned that we don't have nearly enough knowledge or training to provide auto quotes directly. Those are much more complicated as there are more companies to shop and far more variables. So, for now, we remain as a referrer on those and one of the experienced auto warranty specialists at WholesaleWarranties.net will provide those quotes. However, we'll still be following up on those that complete a quote request through our online form to make sure the quotes are received and everything was handled professionally.
So most of my time the last couple of days has been spent tweaking web pages, learning the details of the different contracts, calculating quotes, setting up a quote template, and getting the quotes out.
Linda is working on a beading order - a difficult new design that's taking some time.
And she has been researching locations for our 2013 Spring Rally. As of now, it looks like we'll be working the Good Sam Rally in Albuquerque, NM April 11 -14. Then we will be doing seminars at the RVSEF Lifestyle, Safety, & Education Conference in May in Colorado Springs, CO (tentatively scheduled). And then we'll be back here in Gillette for the FMCA International Rally from June 19 - 22.
So, we're looking for a great facility somewhere in between those dates and locations. That may not be easy to find, so we might have to expand our search a bit.
With two days of looking at computer screens, fine print, and tiny beads, our eyes hurt. :)
I thought I would address some of the questions included in many of the wonderful Journal comments about our truck.
1. No, we unfortunately didn't have an extended warranty on the truck.
2. Yes, we asked about installing a different engine in the truck. No go.
3. Yes, the "new" engine is actually a re-manufactured engine, but supposedly with all the updates and improvements that were added after our 2005 model year.
4. The old engine - referred to as an engine core - goes back to the factory and the value is "supposedly" calculated in the cost of the new engine.
5. They tell me there is no "break-in" period before towing. However, the original owners manual said to drive 500 miles before towing, although it didn't say why.
6. I'm not sure we will ever know the cause of our engine failure, but I'm pretty sure it was an "over-rev" situation (officially termed an "overspeed" which apparently showed up on the computer) where the RPMs were too high coming down the mountain in lower gear with a load. And "yes", many people have told me that there is supposed to be a "rev limiter" or other features within the system that are supposed to prevent that. The owner's manual states the "Tow Haul" feature (which we always use when towing), provides engine braking on descents, but there are no details about RPMs or instructions on what to look for and try to prevent. I assume responsibility to a certain degree, but I don't know for sure if protections failed or the Tow Haul didn't work as it was supposed to.
At any rate, if you are behind us coming down a descent in the future, I will once again have my emergency flashers on and I will likely be going excruciatingly slow, rather than just annoyingly slow. :)
The engine transplant is in progress, and it looks like we'll have our truck back on Monday. Fingers crossed as we're ready to get the heck out of Gillette.
I'm taking two optimistic approaches regarding this whole truck thing.
First, I'm going in with the attitude that I will notice a huge difference in the truck's performance that will have me saying our old engine never was up to snuff. :)
Second, as for the money, we're just looking at it like the stock market went down. We're viewing it as a temporary loss in investment value rather than a huge unexpected payout. Either way, we still need to build back up, but for some reason it makes us feel better if we look at it as something that could've happened no matter what we did. :)
Look out Yellowstone and the Tetons, we'll be there before too long. :)